Zoho CRM price (October 2026) and how to cancel
In the US (as of 2026-10-18), Zoho CRM pricing lists Free (3 users) plus paid Standard / Professional / Enterprise per-user plans (commonly about $14 / $23 user/mo yearly class and higher monthly — Confirm live checkout). Cancel or change plan from in-app Upgrade / Subscription (Billing FAQs); pay-as-you-go with no long lock-in per Zoho FAQ.
Deleting a lead does not cancel seats.
Org admin manages subscription. Refund windows often first month (monthly) or ~45 days (annual) — Confirm Zoho refund policy.
Who bills you
| Who bills you | Where to cancel | Official help |
|---|---|---|
| Zoho CRM Subscription | Upgrade / Subscription → cancel or downgrade | Billing and Payments FAQs |
Current prices
| Plan | Price (US) | What you get |
|---|---|---|
| Free | $0 | Up to 3 users |
| Standard yearly | Confirm ~$14 per user/mo | ~$20 monthly class |
| Professional yearly | Confirm ~$23 per user/mo | ~$35 monthly class |
| Enterprise / Ultimate | Confirm higher | |
| CRM Plus bundle | Confirm from ~$20/user/mo | Suite |
How to cancel Zoho CRM
Subscription page
- Sign in to Zoho CRM as admin.
- Open Upgrade / Subscription management.
- Cancel auto-renew or downgrade to Free.
- Confirm; seats last through the paid term.
How to confirm it worked
You're done when:
- Subscription shows Free / canceled at period end.
- No new Zoho CRM charge posts.
Source: Zoho CRM Billing FAQs + pricing page.
Common problems
- Only removed users mid-cycle. Billing rules may still apply.
- Canceled wrong Zoho app. CRM ≠ Books/Mail.
- Expected cash refund on annual cut. Often credits.
- Confused Salesforce invoice. Different vendor.
What we checked
Checked October 18, 2026: Zoho CRM pricing + billing FAQ.
No long contract
Pay monthly or yearly; change when needed.
After cancel
Free edition limits (3 users).
Frequently asked questions
How much is Standard?
About $14/user/mo yearly — Confirm.
How do I cancel?
Subscription / Upgrade → cancel renew.
Refund?
First-month / ~45-day windows — Confirm.
Does deleting leads cancel?
No.