Salesforce price (October 2026) and how to cancel
In the US (as of 2026-10-18), Salesforce Sales pricing / small-business pages list Starter Suite about $25/user/month and Pro Suite about $100/user/month (annual contract class — Confirm live). Higher Sales Cloud editions are quote-based. Manage renewals/cancel via Your Account / support cases (Your Account); self-serve cancel UI varies by contract.
Deleting a lead does not end the org license bill.
Contract orgs often need Renewals/Billing cases — not a one-click app cancel. Essentials migration timelines Confirm Help.
Who bills you
| Who bills you | Where to cancel | Official help |
|---|---|---|
| Salesforce Your Account / Billing | Manage subscription / open Renewals or Billing case | Your Account |
Current prices
| Plan | Price (US) | What you get |
|---|---|---|
| Starter Suite | Confirm ~$25 per user/mo | SMB |
| Pro Suite | Confirm ~$100 per user/mo | Annual class |
| Sales Cloud Pro/Enterprise+ | Contact sales | Quoted |
| Trial | Confirm free trial |
How to cancel Salesforce
Your Account / support
- Sign in to Salesforce Your Account.
- Review Subscriptions / Contracts.
- Use self-serve cancel if shown, or open a Renewals / Billing case to non-renew.
- Export data; confirm the org end date in writing.
How to confirm it worked
You're done when:
- Salesforce confirms non-renewal / cancellation in writing.
- No new Salesforce license charge posts after the contract end.
Source: Salesforce Your Account + billing support paths.
Common problems
- Only deactivated users. Contract seats may still bill.
- Missed renewal notice. Auto-renew continues.
- Confused HubSpot invoice. Different vendor.
- Expected mid-term cash refund. Often none — Confirm contract.
What we checked
Checked October 18, 2026: Salesforce public Starter/Pro pricing + Your Account portal.
Self-serve vs contract
Path depends on how you bought.
Data
Export before disable.
Frequently asked questions
How much is Starter?
About $25/user/mo — Confirm.
How do I cancel?
Your Account / Billing or Renewals case.
Does deleting records cancel?
No.
Essentials?
Migration/retire timelines Confirm Help.