Outreach price (October 2026) and how to cancel

Updated · CancelCost
Applies to: Outreach sales-engagement platform in the US bought via outreach.io / outreach.ai (annual contracts typical).

In the US (as of 2026-10-18), Outreach pricing is request a quote — per-user seats plus AI credit consumption, no durable public dollar card. Stop auto-renew with written notice ≥30 days before term end to your AE / [email protected] (Outreach Terms); orders are generally non-cancelable mid-term.

Pausing a sequence does not cancel seats.

Billing admin / AE required. Export sequences before access ends.

Who bills you

Who bills youWhere to cancelOfficial help
Outreach AE / billingWritten non-renewal ≥30 days before term endOutreach Terms
Customer portal invoices help confirm renew date — Confirm portal.

Current prices

PlanPrice (US)What you get
Seats (Standard/Pro/Ent class)Contact salesQuoted
AI creditsConfirm consumption packsUsage
Kaia / CI add-onsConfirm quoteOptional
OnboardingConfirm servicesY1
Median contractsConfirm third-partyVaries
No public list menu October 18, 2026 — Confirm live Outreach quote.

How to cancel Outreach

Contract path

  1. Check the Order Form renew date and notice window.
  2. Email your Account Executive and/or [email protected] with written non-renewal.
  3. Export sequences, prospects, and reports; confirm acknowledgment.

How to confirm it worked

You're done when:

  • Outreach confirms non-renewal in writing.
  • No new Outreach invoice posts after the end date.

Source: Outreach Terms / Billing FAQ.

Common problems

  • Only paused sequences. Seats renew.
  • Missed 30-day notice. 12-month renew Possible.
  • Expected refund mid-term. Usually none.
  • Confused Salesloft invoice. Different vendor.

What we checked

Checked October 18, 2026: Outreach pricing LP + Terms non-renewal.

Seats + credits

AI usage can spike TCO — Confirm.

After cancel

Access may cut at term end — export first.

Frequently asked questions

How much is Outreach?

Quoted — seats + AI credits — Confirm.

How do I cancel?

Written notice to AE/billing ≥30 days before renew.

Self-serve button?

Usually no.

Does pausing cancel?

No.

Sources checked: Outreach pricing, Outreach Terms. Verified October 2026.