New Relic price (October 2026) and how to cancel

Updated · CancelCost
Applies to: New Relic Free and Pro observability plans in the US bought on newrelic.com.
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In the US (as of 2026-10-18), New Relic pricing lists a Free tier with about 100GB/month data ingest and limited full-platform users, and Pro with usage-based data (about $0.40–$0.60/GB framing) plus per-user fees (full platform users commonly about $349/user/year committed) — Confirm calculator. Cancel in Account → Administration → Billing (New Relic Docs).

Uninstalling agents lowers ingest but does not cancel paid users alone.

Billing admin / Organization Manager required.

Who bills you

Who bills youWhere to cancelOfficial help
New Relic UIAdministration → Billing → Cancel / edit usersNew Relic pricing
Data Plus and user type (full / core / basic) drive most of the Pro bill.

Current prices

PlanPrice (US)What you get
Free$0~100GB ingest/mo
Data (Original)Confirm ~$0.40/GBAfter free
Data PlusConfirm ~$0.60/GBOptional
Full platform userConfirm ~$349/user/yrCommitted framing
Core userConfirm ~$49/userOptional
Free/Pro framing verified October 18, 2026 on newrelic.com/pricing; Confirm live calculator.

How to cancel New Relic

Downgrade users then cancel

  1. Sign in as a billing admin.
  2. Remove paid full-platform users you no longer need.
  3. Open Administration → Billing.
  4. Cancel Pro / revert to Free and confirm.
  5. Uninstall agents if you also want ingest to stop.

How to confirm it worked

You're done when:

  • Account shows Free / canceled paid users.
  • No new New Relic Pro invoice posts after that.

Source: New Relic Docs / Billing.

Common problems

  • Only uninstalled one agent. Paid users still bill.
  • Left Data Plus on. Higher per-GB fees.
  • Non-admin tried to cancel. Need billing role.
  • Only deleted a browser bookmark. Billing continues.

What we checked

Checked October 18, 2026: New Relic pricing page framing.

Data vs users

Pro bills both ingest and user seats.

After cancel

Telemetry stops when agents are removed / Free limits apply.

Frequently asked questions

Is New Relic free?

Yes — about 100GB/mo with limits.

How do I cancel?

Administration → Billing → Cancel / Free.

Does uninstalling agents cancel user seats?

No — edit users separately.

How much are Pro users?

Full platform often ~$349/user/yr — Confirm.

Sources checked: New Relic pricing, New Relic Docs. Verified October 2026.